Incorrect Rateable Value: When to Use VOA Check and Challenge

A rateable value can be wrong because the VOA holds incorrect facts, has included the wrong space, has applied an unsuitable valuation approach or has not reflected a material change to the property. The first task is to identify the precise issue.

Factual issues

Check the floor areas, property description, use, address, effective date and the extent of the assessment. Plans and photographs are particularly useful where the dispute concerns physical layout, access, occupation or whether two areas form one hereditament.

Valuation issues

Where the facts are correct but the value is disputed, review rents, valuation schemes and comparable assessments carefully. A headline comparison is rarely enough: differences in location, size, age, use and lease terms may explain different values.

Check before Challenge

The Check stage is used to confirm and correct the facts. A later Challenge should explain why the valuation is wrong, state the outcome sought and provide the supporting evidence. The two stages should tell a consistent story.

Consider the risk

A review can lead to the assessment remaining unchanged, decreasing or increasing. Evidence should therefore be considered before a case is submitted.

Deadlines and procedures can depend on the rating list and circumstances. Obtain case-specific advice where timing is important.

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